Sales Info

Delivery Info

We use Royal Mail 1st Class Recorded Delivery - for speed, efficiency and security. Your order will be processed within 1 to 2 working days of receiving your full payment. We will contact you if exceptional circumstances mean we cannot process your order within 3 days.

• UK delivery is FREE OF CHARGE for all orders over £40.00
• UK delivery P&P charge is £4.99 for orders from £0 to £39.99

ONGOING SPECIAL OFFERS AND E-LIQUID COUPON CODES:

NICTSALTS PROMO:

Buy 10 or more of our NicSalt 10ml bottles and get £10 off at the checkout. Discount applied at checkout. Includes all brands of 10ml NicSalt. SEE NICSALTS

6 IBACCY 10ml E-LIQUID BOTTLES FOR THE PRICE OF FIVE - SAVE £3.49

Just add at least six bottles of £3.49 eliquid to your shopping cart and then use the coupon code 6FOR5 on the checkout page. You can have a mix of flavours and brands, and you can also add other items to your cart too. This offer only applies to eliquids that are £3.49 each.

NOTE: use 12for10 if you want 12 or more £3.49 bottles, or 24for20 if you want 24 or more. GET OFFER

4 VAMPIRE VAPE 10ml ELIQUID BOTTLES FOR ONLY £12 - SAVE £3.96

Add at least four 10ml bottles of Vampire Vape 10ml e-liquids to your shopping cart, then use the coupon code VAMP12 on the checkout page. You can mix up the flavours and you can also add other items to your cart. This coupon code does NOT work with any other e-liquid brand. GET OFFER.

3 WHITE GOLD FORMULA 10ml E-LIQUID BOTTLES FOR ONLY £10 - SAVE £1.97

Add at least three bottles of UK-made 60% VG White Gold Formula e-liquids to your shopping cart and then use the coupon code WG10 on the checkout page.

You can mix up the White Gold flavours and you can also add other items to your cart. This WG10 coupon code does NOT work with any other e-liquid brand. GET OFFER.

Restrictions

You must be over the age of eighteen to purchase products from us. We do not sell products to minors. We reserve the right to cancel any transaction where we reasonably believe the purchaser is under 18 or purchasing products on behalf of a minor.

Warning

Electronic Cigarettes and e-liquids should not be used by pregnant women or people who are allergic to Propylene Glycol or Vegetable Glycerine. E-Cigarettes are not designed to help you quit smoking but are an alternative method of consuming nicotine. Nicotine is an addictive substance, therefore only people who currently smoke should purchase and use e-cigarettes and e-liquids. If you experience any side effects, stop using your e-cigarette immediately and consult a Doctor. E-liquids may be poisonous if ingested. Keep away from children and pets.

Secure Payments

You can pay using PAYPAL or our secure card payment gateway provided by REALEX PAYMENTS. For your peace of mind and security, our checkout pages are hosted on secure HTTPS servers, and we DO NOT retain sensitive card information.

VAT

Our VAT number is 210723848.

Emails

After you have placed an order we email you a confirmation, it will be from info@expressvapour.co.uk, please check your spam folder if you can't see it.

Our Returns Policy

Within the EU Consumer Rights Directive, you can return items (bought from www.expressvapour.co.uk only) for an exchange to alternative items or return for a refund or store credit, as long as you apply using the procedure below WITHIN 14 CALENDAR DAYS of receiving delivery of your items.

We do not deal with returns of products bought elsewhere.

Items for exchange or return must be unused, unopened and in resale-able condition. All returns are subject to a physical inspection.

If you believe an item was faulty when received you may also send back for an exchange or ask for a refund or store credit. Please do this immediately. Any delay will lessen your chances of a successful defect claim. See also Warranty section below.

Our delivery charges are non-refundable.

You will need to pay the return postage yourself unless the return is a result of OUR error (you received an incorrect or defective item, etc.)

Procedure: Login to your account, view the order using the "Complete Orders" link and click the Return Item(s) button. We'll notify you via e-mail once we've received the returned item(s).

You should expect to receive your exchange item, refund or store credit within 10 days of us receiving your package back, however, in many cases you will receive an exchange, refund or store credit more quickly.

Legal Compliance

This returns and refunds policy is in accordance with the EU Consumer Rights Directive which came into force in June 2014 and is part of UK law. This law applies to all transactions within the UK where a consumer does not meet the vendor.

Warranty

Please note: Sorry, due to the nature of our products most do NOT have a warranty.